Posts Tagged ‘innovation’

Strongly Sustainable Business Model Group

Tuesday, June 12th, 2012

In February of this year a the inter-disciplinary research group Strongly Sustainable Business Model was created in the Strategic Innovation Lab (sLab) at OCAD University. The group aims at developing tools and methods that help small and medium size organizations make decision that lead to more sustainable organizations economically, environmentally and socially. More details on the group can be found here. The group meets monthly and the June meeting of the SSBMG is taking place on Tuesday June 12 at 4:30 pm at sLab.

Euro-Diaries: Oslo

Tuesday, June 12th, 2012

The last Scandinavian destination on my study tour was Oslo. For this leg of the trip I flew SAS. I had checked in electronically with a Nokia Lumia 800 phone that Steve Heck, the CIO of Microsoft Canada, had lent me to try its Windowsphone 7.5 OS.  My boarding pass was downloaded as a PDF to the phone and included a QR code. I had to check in my suitcase and was directed to the SAS self-service kiosks to get the tags to be affixed to the luggage. When I was prompted to put in my boarding pass for a scan, I put in the Lumia 800 with the e-pass open. That didn’t work. After several attempts at enlarging and positioning the QR code and not having success, an employee of SAS came to help. He took over the Lumia and tried everything I had already done, which told me that the use of e-boarding passes is normal and that Customer Service reps behave the same everywhere. We finally used the flight booking reference to print a paper boarding pass, which then allowed me to get the luggage tags.

I am not sure what the cause of the problem with the Lumia e-pass. Nokia phones are very widely used in Europe, particularly in Scandinavian countries. I suspect it has to do with the PDF rendering of the QR code by Windowsphone within the e-pass. More testing required.

My main destination in Oslo was AHO, the Oslo Architecture & Design School. It is in an interesting building. It used to house the maintenance workshops of Oslo’s electric utility. AHO re-arranged the building and added a new wing.

The building has three levels, the second of which is designed as a green roof and patio with “green” stairs leading to the cafeteria on the ground floor:

On our arrival day at AHO critiques/defenses of graduation thesis was in progress. I visited a few of the Architecture Institute graduation projects and learned a few facts: the jury is fully external to AHO and usually includes 1-2 (sometimes all 3) from other Scandinavian countries (Denmark, Sweden). Jury members receive the full thesis text a couple of weeks before defense, prepare written comments on it and then each jury member presents his/her opinion to the audience attending the defense. The first such presentation was so detailed, I thought it was the student presenting!

I also attended some of the sustainable design graduation projects. They were taking place in a large studio, where each of the defending projects had to be displayed on a dedicated wall space. Summary color prints where available as take away as well as a few copies of the published thesis in a paperback booklet format that I found really nice to handle and to read. One project I found particularly interesting was a study of a small island called Utsira and the planning for developing the island to meet ecological objectives by 2022. The analysis and planning addressed energy, buildings, food, culture, transportation and communications in an integrated fashion.

I took one afternoon to meet with local Sandboxer Brock LeMieux at his “project” site. The site turned out to be an old pub being converted by Brock and his partner into a co-working space.While conversion work was still in progress, the energy of the place was palpable. We decided to chat outside to take advantage of the sunny weather. Chairs, table and pots of coffee were simply moved to a minimalist deck in front of the place, where we then had a wonderful conversation on models for co-working places and incubation, the future of higher education and the role of design and design thinking. I enjoyed the discussion thoroughly. It reminded me much of our Overlap discussions.

On my last afternoon in Oslo I was taken on a tour of the building by Prof. Hakan Edeholt. During the tour I finally had opportunity to meet with students doing interdisciplinary projects in their studios.

The first group (Bai Daniel Ogaard, Kristian Aarseth, Morten Evensmo and Hanne Nilsen), was working on a Laparoscopic Simulator in virtual reality in collaboration with a corporation, SimSurgery. Laparoscopic surgery is a minimally invasive surgery technique putting high demands of coordination and precision on the surgeons. The simulator they designed is compact, plug-and-play, and an affordable desktop simulator resolving a number of the disadvantages of previous simulators.

The project was part of an initiative called Protohype AHO 2012, which aimed at hyping prototypes of future technologies. It reminded me strongly of the SFI program’s tangible futures activities.

The second group of students researched the needs and experience of old people in  “assisted living” facilities and proposed solutions for improvements through technology, design and empowerment. After a PowerPoint presentation provided to me on the spot without prior notice I was also shown videos that the students produced to pitch their results and design proposals in an effective way.

An interesting aspect of AHO design program is that groups of students haves to organize themselves as independent commercial design cabinets and develop a pitch of their skills and interests. The companies participating in the program also develop a short presentation of their strengths and research interests. After attending each other pitches each side (student design cabinets and companies) lists the top three preferred “partner” they would like to work with. The program administration then tries to match the parties. In the last round no one got assigned a partner lower in preference than their second choice. IP rights of the then carried out research and developments are owned by the company but students get employment or long-term contracts opportunities through this system.

 

 

Random Collisions of Unusual Suspects

Tuesday, September 21st, 2010

Last week I attended the Collaborative Innovation Summit in Providence, RI. Called BIF-6 in reference to it’s organizer, the Business Innovation Factory and it’s sixth occurrence, the two-day event exposes participants to thirty exceptional storytellers in a intimate theater setting. I had attended last year’s BIF-5 and found it inspiring and energizing, so I went for more.

An even greater value in attending BIF-6 is really in the networking that takes place before, after and between the stories. BIF founder Saul Kaplan calls it “random collisions of unusual suspects” because he and his team use diversity and diversification as a core principle to enrich these collisions. Storytellers as well as participants are from every walk of life imaginable: from serial entrepreneurs, to educators, technologists, business executives, high-school students to a twelve-year old girl that set up a domestic grease collection and reprocessing into bio fuel that helped heat the house of needy families in her town.

Daring to be Great

The last presentation of Day 2 of BIF-6 was by Keith Yamashita, titled originally “Change, to the Power of Ten”. Inspired and moved by previous storytellers and encounters with participants, he changed his title to “Is it worth daring to be great?” As he was reflecting on the role of trust between two people in the larger context of teams and organizations, he recounted an incident, when a business partner and mentor (Alan Webber) vested his full trust in him. For 10 seconds he became very emotional and a tear ran down his cheek. He quickly recovered and continued his presentation, but in those 10 seconds I learned about trust and its importance in personal relations and in social networks small and large more than any books or courses could teach.

Random Collision

Later the next day, in the coach taking us to Providence Airport I happened to sit next to another participant, Monika Hardy (@monk51295). With a long wait for our flights, we settled in one of the airport’s seating areas, opened our laptops, intended to get some work done. But the conversation started in the coach did not want to go away. I was still reflecting on my learning experience from Keith’s presentation, and found myself in an amazing deep-dive conversation with Monika, who turned out to be an innovator herself in the field of children education. I was fascinated and encouraged that in a public school system, a space has been allowed to experiment with new methods and ways. Monika described how children choose what they want to learn and are then guided by a different kind of teacher, a facilitator of learning that connects the dots of the child’s interests without imposing an unnatural regiment of learning. In fact, the children go through a “detox” to unlearn some of the old behaviors learned in school.

Emotional Learning

As I was listening to her passionately describe her work , it occurred to me that the “detox” approach might well be applicable to business. We need to unlearn behaviors drilled into us by the existing system, before we can innovate new ways and structures to do business. I am planning on following up on this conversation.

So, what else did I learn? We seem to be wired for absorbing a significantly higher volume of knowledge, when we are emotionally engaged. Traditional learning, however, focuses primarily on information supply, without much of an emotional component. The result is that we learn the information without the full context that gives the information so much richer meanings in multiple dimensions. We do the same in business. As Keith said: “The biggest fallacy of business is that it’s only rational. All business is personal and all business is human”. That’s why one random encounter with an unusual suspect can teach you more than volumes of HBR.

So as I am soaking up all the learning from these two random BIF-6 collisions, the question swirling in my head is: Could we design emotional components to our learning processes at every level? That’s a very intriguing idea particularly as we witness the emergence of a new system of learning based on modules of knowledge that learners can pick and choose from. Imagine if each of these modules was designed to enlist an emotional component of learning.

I’ll be trying to write about the many other encounters that sparked my brain at BIF-6, so stay tuned!

This entry was posted on Tuesday, September 21st, 2010 at 1:09 pm and is filed under The Nabou Chronicles. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

monika hardy says:
September 21, 2010 at 2:46 pm

nice capture.

i keep reliving our conversation with my students and others.. so much packed in. important stuff.

on the detox project.
when i got home and studied Keith more… his site is very similar to our detox site.. check it out here: http://monkblogs.blogspot.com/2010/09/keith-hamasha.html

how rich am i to have met you Nabil… :)

Collaboration Tools for Innovation

Saturday, April 3rd, 2010

While collaboration tools have been around for a while, recent developments in social networking are rapidly changing the collaboration space, which is becoming a critical component of the productivity and innovation capabilities of organizations.

Collaboration Tools for Innovation is the topic chosen for the April 9 session of the YTA Business Innovation group. John Myers, VP and General Manager of Communications Solutions Group at Open Text will be the speaker for this session. He will demonstrate some new solutions and frame the discussion about collaboration tools in the innovation context.

The session is held 12 noon to 1:30 PM at the Regus Business Centre, 15 Allstate Parkway, 6th Floor, Markham. Attendance is free but you need to register at the YTA web site:

http://www.yorktech.ca/calendar?eventId=67992&EventViewMode=EventDetails

This entry was posted on Saturday, April 3rd, 2010 at 12:24 am and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

Design with Dialogue – Bodystorming

Saturday, March 20th, 2010

Design with Dialogue (DwD) is a community of practitioners of facilitation and collaboration methods that meets monthly at the Strategic Innovation Lab at OCAD. DwD members were recently involved in facilitating collaborative design events at ChangeCamp and the XCLINIC‘s XCAMP.

DwD is inviting all who are interested in designing user experiences to a special session (additional to the monthly DwD meeting) welcoming Dennis Schleicher, Director of User Experience for Sears, to Toronto Tuesday, March 23 from 7-9 pm at OCAD’s sLab, room 600.

Dennis’ workshop will provide an introduction to the practice of Bodystorming as a method for engaging people in simulating experiences and processes by designing them through joint acting and improvisation of envisioned situations. Dennis has written about three forms of Bodystorming on his noteworthy blog site Tibetan Tailor. Guess which one he will do, and come prepared to play!

Attendance is free but you have to register here.

Training 2010 Conference & Expo

Monday, February 1st, 2010

Training 2010 the premier event for workplace learning is taking place February 1-3, 2010 in San Diego, CA. Rahaf is one of the select group of keynote speakers at this conference.
Training 2010 covers the core areas of workplace learning: design, assessment, development, and management. Conference highlights include Stephen Covey, author of  The 7 Habits of Highly Effective People and The Economics of Trust; Steve Harper, author of The Ripple Effect, an exhibition of learning technologies as well as 36 case study presentations. Fresh from her participation in the World Economic Forum’s summit at Davos, Switzerland, Rahaf Harfoush, author of the book Yes We Did: Strategic Insights and Social Media from the Campaign that Changed History will be speaking about implications of social media for building a brand.

Innovations in Visual Search & Its Applications

Thursday, December 31st, 2009

The YTA Business Innovation group holds its sessions on the second Friday of each month. The next session will be on January 8th, 2010  from 12:00 – 1:30 PM, at the Corporate Training Center of Seneca College at 10 Allstate Parkway, Rm 113 in Markham.

Leila Boujnane, the CEO of Idee Inc., will be the featured speaker at this session. Idee Inc. is a Toronto-based company with innovative visual search technology. The topic of recent developments in visual search is timely given the recent disclosures of Google efforts, called “Google Goggles” in this domain. Google’s Visual Search for Android, simply put, is a service that will allow users to take a picture of a location on their Android-powered device, and it will trigger a Google search, which will then pull up information related to the image. Imagine the applications not only in tourism, but even informing consumers decisions about items in stores.

Visual search technology will have significant impact on many industries. The discussion at the January session promises to be interesting and enlightening. Attendance is free for YTA members and for prospective members on approval. You can register at the YTA web site, selecting “Programs”, “Peer Group Meetings”, “Business Innovation Peer Group” and then clicking the “Register” button.

Season Finale – Designing with Dialogue

Monday, December 7th, 2009

Leadership in the co-creation of positive change in our organizations and communities facilitated by conversations for meaningful action.

Designing with Dialogue (DwD) is a Toronto community of practitioners that gathers monthly to convene dialogue as a practice in social designing for the purposes of engaging the organizations, projects, and civic communities to which we’re committed.

Manara has been participating regularly in DwD sessions as we see the facilitation methods and tools discussed by this practitioners community as a significant component in the wider spectrum of collaborative design tools required for organizational change.

December’s session will be held the second Wednesday, December 11 from 7:00 – 9:00 PM at the Strategic Innovation Lab (sLab) of OCAD. We are reserving this session to meet as a core group of committed participants interested in taking the DwD community to the next stage of its evolution towards serving the community at large. The December session, as an exception, will be dedicated to continuing the work we started in November for envisioning the plans and agenda for 2010.

From January 2010 on, we will meet the second Wednesday of every month at the Strategic Innovation Lab, OCAD, Toronto.

Canadian Business Leadership Forum

Tuesday, October 20th, 2009

Now in its sixth year, the Canadian Business Leadership Forum shares first-hand accounts of successful strategies and leadership initiatives that teach attendees new skills and innovative ways of thinking.

Organized by Canadian Business Magazine, the day-long program will be held on October 21, 2009 at The Carlu in Toronto and is aiming to inspire, motivate, and help deliver competitive advantage to organizations. The Foush is a featured speakers at this conference. More details on the speakers lineup can be found here.

Rahaf will be also signing her book Yes We Did on location.

The Business Model Generation

Thursday, October 1st, 2009

After months of hard labor, several writer blocks, and many inspirations co-authors Alex Osterwalder and Yves Pigneur have completed their book Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. It was released hot off the press September 30, 2009.

bmgen_cover

The book provides an excellent overview of business models, both existing and emergent. It includes the Business Model Canvas tool, which has been put to the test already in a variety of situations with excellent results. Business Model Generation also stands out among similar business books in the care and effort invested in its design under the creative auspices of Alan Smith of The Movement.

Adding to the many interesting aspects of this book is the story of its writing. 470 practitioners from 45 countries collaborated with the co-authors on its content through a wiki-type collaborative environment called the Business Model Innovation Hub. [Full disclosure: I am one of the 470 contributors – No material interest in sales though]. The authors released chunks of their book as they were writing them and hub participants engaged in review, critique and contributions to those chunks. Even designs were put in front of the hub members. On the day of its release there were already 1000 copies pre-purchased in 55 countries!

The result is an outstanding book that is definitely worth reading. The story of the book making is worth telling on its own. We were hoping it could be told at the Fifth Business Innovation Factory conference held next week in providence, RI. Timing problems prevented securing one of the slots for story telling. We’re still hoping to be able to tell this remarkable story on the sidelines of BIF-5 and in other venues.

You can see a 72-page PDF preview of the book here. If you are interested in getting your copy, you’d be well advised to purchase it from the authors site here where the book will be available for limited time at the affordable price of $36. After that the book will be sold through Amazon with an anticipated price of $70.

Congratulations to Alex and Yves on their achievement. We are proud to have participated in this interesting and creative undertaking.