Posts Tagged ‘innovation’

Systems Thinking & Business Models

Saturday, December 31st, 2011

In my work on business models I always felt intuitively that there are as many connections to systems thinking as they are between systems and networks, but I never had the opportunity to explore these links further. That is until a project with Philadelphia University offered the opportunity to dig a bit deeper into the matter. The project was in the context of Philadelphia University’s Fellow Program, which exposes the faculty of  the College for Design, Engineering and Commerce (DEC) to pairs of Fellows from different disciplines through 1-2 day workshops.

For this particular workshop I teamed up with Prof. Jeremy Bowes of OCAD University, who teaches the graduate course “Understanding Systems” in the Strategic Foresight & Innovation program and who was on sabbatical and ready for that kind of exploration. Over several weeks Jeremy and I worked hard on comparing approaches, vocabulary and concepts until we had a common foundation to actually talk about the workshop’s content itself. From there our exploration began and slowly a common vision of the interplay between systems and business models started to emerge. We presented our understanding of that interplay at the Philadelphia workshop on December 14 and 15, which was well received. Now the exploration continues and there are many more insights to gain.

Philadelphia’s DEC College is in itself a bold experiment in interdisciplinary post-secondary education, building a common core between the faculties of Design, Engineering and Commerce. By creating the space for faculty and fellows to explore and experiment they are creating an excellent innovation environment to bring much needed answers to the state of post-secondary education.

The Practice of Planned Serendipity

Thursday, November 3rd, 2011

The increasing complexity of problems faced by governments, businesses and organizations of all kinds is driving rapidly the awareness that solutions to such problems can only be attained through teams that are highly diverse in every dimension imaginable. but beyond the ‘designed” diversity that such awareness can bring, there is still a random element of chance, of luck, of being in the right place at the right time. Can we do something about this luck element to improve our odds of success?

Thor Muller CTO & Co-founder of Get Satisfaction answers this question with: Yes! Serendipity is not blind luck. It’s a skill-set common to the world’s most admired businesses, and it produces quantifiable results.

Thor will unveil a new framework—the eight elements of planned serendipity—that organizations and individuals can use to make a habit of serendipity at the upcoming Unfinished Business Lecture on Thursday, November 10, 2011 at 5:45 PM at OCAD university’s AUDITORIUM, Main floor, 100 McCaul Street.

The event is free but you need to register here.

Strategic Innovation Lab (sLab) Coming of Age

Tuesday, August 2nd, 2011

The idea was intriguing. Create a lab where faculty and graduate students of the Strategic Foresight & Innovation (SFI) graduate program at OCAD University could practice foresight and innovation professionally on real-life projects. However, the beginnings of the Strategic Innovations Lab (sLab) were very modest: No dedicated staff but rather two faculty, who are teaching in the SFI and undergraduate programs, plus a few external professionals who were interested enough to invest time and effort on a volunteer basis. Most of the people involved were also participating in getting the SFI program up and running in record time while managing the challenges posed by the novelty of its concepts and design.

Fast forward two years. The SFI program’s success is widely acknowledged inside and outside the institution. In September 2011 the program will be taking in its third cohort. Meanwhile, the sLab has moved from small projects to a few major ones: the Media Futures 2020, a collaboration of multiple organizations led by sLab is about to be wrapped up; an sLab team has been contracted to provide inputs to the strategic planning process of OCADU for 2012-2017; members of sLab are participating in the team leading the “Take Ontario Mobile” (TOM), a collaborative project developing a vision for enabling Ontarians to access services from any device anywhere; and sLab has just started an important foresight project on Economic Futures Ontario (EFO).

Among the characteristic buzz and apparent chaos of project deadlines and the completion by the 2009 cohort of their Major Research Projects for graduation an interesting and promising capacity in the field of foresight is emerging. sLab specific methodologies are solidifying and one can almost touch the experience gained through intense engagements with real projects.

We are proud to have been involved since the beginnings in these interesting activities and look forward to continue to contribute to this unique space that sLab is carving for itself.

The Future CIO – Seizing the Opportunity for Change

Tuesday, August 2nd, 2011

Produced by IT World Canada and in cooperation with the CIO Association of Canada, CIO Exchange is a one-day peer-to-peer forum where senior IT executives share their insights and global expert advice around questions that keep the CIO community up at night.

This year’s CIO Exchange will be held 12:00 PM to 5:00 PM on September 15, 2011 at the Toronto Board of Trade, 77 Adelaide St. West, 4th Floor, Toronto. The theme is focused on the transformation of the ICT function in the organization and the implications for the role of the CIO in the future.

More information and registration here.

Futurama: Top Ten Technology Predictions for 2011

Saturday, February 12th, 2011

On January 27 the Ontario Chapter of the CIO Association of Canada invited a lead team of IDC Canada researchers to present their top 10 Canadian ICT Predictions for 2011, based on their global research, with particular emphasis and focus on Canada to the Association members and guests. Each year IDC surveys over 400,000 technology users and decision makers around the world in five regions (Asia/Pacific, US, Canada, Latin America, and EMEA) and six domains (energy, financial, government, health, manufacturing and retail). The research provides unparalleled insight into the Canadian ICT industry.

Following the presentation by three IDC research leads, participants had an opportunity to discuss these technologies and their impact on the organization, as well as an opportunity to pose questions to the IDC team.The discussion was interesting and what participants shared of their own experiences provided a level of insight rarely found in similar events. Here are in no particular order some of the things I learned there:

  • SMEs are leading in cloud use for storage and backup, while larger organizations are leading in cloud processing.
  • Push to the Cloud is driven by business imperatives not IT. IT needs to build the organization’s cloud governance.
  • US based cloud providers a lesser concern lately, probably due to convenience!
  • Open data will be storming Canadian public sector. Over 30% of government organizations (all levels) are working on open data initiatives.
  • A converged wireless WAN data services offering is to be expected from Rogers and Bell in 2011.
  • By end of 2011 50% of all Canadian cell phones will be smart phones.
  • Security for mobile is imperative: need to install counter-measures on all end points or monitor such end points centrally.
  • Some organizations are pushing enterprise policies to private mobile devices connecting to their networks.
  • Outsourcing usually brings out hidden problems of the organization and risks loosing inherent knowledge accumulated previously.

All in all it was an event well worth attending. For information on next event of CIOCAN check out their web site at www.ciocan.ca

Applied Innovation: Next Steps for Colleges

Saturday, February 12th, 2011

Colleges Ontario is organizing a breakfast symposium to investigate the next steps that government, colleges and industry need to pursue together to capitalize on our growing ability to create innovative initiatives and more efficient college-industry partnerships.

Industry speakers will address the evolving role of colleges in Ontario’s innovation strategy. Students and their industry sponsors will share their experiences with the projects they have worked on and describe the economic benefits to the company and the economy.
In addition, federal and Ontario government leaders will speak to the importance of innovation. Speakers from other provinces will offer insights about the key components colleges have found to be successful in creating flourishing applied research partnerships with industry.

The event will be held at the Sutton Place Hotel in Toronto on February 15th.

DIY Citizenship Conference

Monday, October 25th, 2010

Organized by the Centre for the Study of the United States at the University of Toronto in collaboration with a number of other organizations including the Faculty of Information, the Munk School of Global Affairs, and the Knowledge Media Design Institute (KMDI), the conference looks at the DIY Citizenship movement from a broad range of perspectives.

An interesting line-up of plenary speakers is framing the various sessions and panels of the conference. It includes among others Ann Balsamo from the Annenberg School of Communications, whose work focuses on the relationship between culture and technology; Suzanne de Castell from the Faculty of Education at the Simon Fraser University, whose work spans literacy, technology, gender, educational game theory, research, design and development; Natalie Jeremijenko of New York University, whose award winning work explores the opportunity presented by new technologies for non-violent social change; and Steven Mann, a proliferate inventor from the Faculty of Electrical & Computer Engineering at the University of Toronto, whose wok includes wearable computing, hydraulophone and the concept of “sousveillance” (“the effects a surveillance device has on others”).

The conference is sold out. However, you can still register for the public opening event titled “Supporting the DIY Citizen: social and legal challenges of online participatory politics and culture”, a dialogue with Henry Jenkins and Corynne McSherry taking place on Thursday, November 11, 5:30PM, Tanz Neuroscience Building, 6 Queen’s Park Crescent, West.

Manara will be presenting a paper on “Sustainability for Critical Thinking & Making Collectives” in the afternoon session of Saturday November 13.

1 Million Acts of Innovation

Tuesday, September 14th, 2010

Over the past summer I was invited by Ted Maulucci, the CIO of Tridel to attend with a number of other CIOs a few sessions exploring an initiative called “! Million Acts of Innovation”. The idea was that CIOs are responsible increasingly for achieving productivity and performance improvements in their organizations, but many are not sure how to proceed, what works and what doesn’t, and what kind of resources and risks are at play.

In the early couple of sessions, we quickly established that Canada is slipping dangerously in a number of indicators even within OECD countries: productivity, creativity, and more recently competitiveness. The proper response seemed to require a broad movement for change with intensive exchange of knowledge and experience, dissemination of reproducible models, and visualization of achievements and success stories. The name “! Million Acts of Innovation” seemed therefore appropriate.

Discussions continued over the following sessions on what the cornerstones of this initiative should be. A number of areas emerged:

  • A need for large scale mentoring
  • Opportunities to collaborate with universities in a more dynamic and efficient way
  • Issues related to intellectual property when developed in a collaborative environment
  • Methods for counting and measuring innovation acts
  • Creating diversity at all levels of the organization
  • Recruiting and retaining millennials as employees and customers

The focus in all of these was doing rather than saying. The main method envisaged initially was that of facilitated small group conversations. As a result of these summer deliberations, the idea evolved to holding a series of events inviting CIOs to discuss specific issues. The first such event will be held downtown on September 22, 2010 and will be discussing the potential of collaboration between business and universities.

The ambition is to inspire a broad-based movement by many CIOS and IT Directors to initiate actions for change in support of improving their organization’s performance, competitiveness and sustainability. It is an interesting initiative worthy of consideration and support, particularly if more thought is given to designing the program details. A number of parties are considering sponsoring the initiative including the CIO Association of Canada (Ontario Chapter) subject to clarifications sought. There is a LinkedIn group that you can connect to and you can read about the initiative here.

The Journey from Information to Innovation

Monday, August 16th, 2010

Next month the CIO Association of Canada is organizing the CIO Exchange, an event joining the conversation about the changing role of the CIO. It is all about the evolving meaning of the “I” in the “CIO” title, thus the event’s title “From Information to Innovation”.

Why Innovation?

This may come as a surprise to some, but there is increasing concern about Canadian productivity compared with other industrialized nations. From third position in the OECD countries in 1960 Canada’s productivity level has dropped to 15th among the original OECD members and 17th out of the overall 30. Canada also ranks third last in productivity growth since 1980. In the last decade productivity growth in Canada averaged 1% compared with 2.5% for the USA. The increasing productivity gap has serious socio-economic consequences impacting our living standards directly.

The lagging productivity growth is linked, among other things, to a low level of innovation, which in turn can be linked to low R&D intensity (Canada stands 16th here!), investments in technological and human infrastructure, and the way we do things in our organizations. Change that creates value addressing the productivity gap whether scientific, technological, process, business model, or social innovation, falls within the broad definition of innovation. This perhaps explains the recent rise of innovation as a subject, trend, and buzzword across many disciplines and lines of business.

Why the CIO?

The role of Chief Information Officer has gone through radical changes in the past few decades. From the original custodian of IT (and later ICT), it evolved next to aligning technology with business goals and became one of the standard lines of business in organizations. But as technology became pervasive across all lines of business, the perspective of the CIO flipped from a vertical departmental one to a horizontal enterprise-wide one. The CIO became (willingly or not) the one with the most complete view of the structure and processes of the organization and the prime candidate to initiate systemic change across the traditional silos. As awareness of this change spread out in the market place, everybody came after the CIO: equipment and software vendors, management and organizational change consultants, recruiters and HR firms etc. At the intersection of strong internal and external pressures for change, the CIOs are facing a new challenge that prior experience and education did not prepare them for.

The CIO Exchange

Faced with this challenge the CIO community is responding by organizing intense learning from leaders in this space and exchanging ideas and experiences with peers. Hence the CIO Exchange, in which various perspectives of innovation:

  • The communication of innovation
  • The psychology of innovation
  • The leadership of innovation
  • The economics of innovation
  • The culture of innovation
  • The future of innovation

will be explored with presentations by select experts and discussions among peers in breakout groups.

The event is scheduled for September 14, 2010. Details can be found here.

Posted originally by Nabil Harfoush on IT World Canada Community Blogs on August 16, 2010

Investigating “For Benefit” Business Models

Saturday, August 7th, 2010

In September 2009 the Design Faculty at OCAD University inaugurated a new and exciting Master of Design (MDes) program in Strategic Foresight & Innovation. The program initially will be on a part-time basis with a first cohort of 21 students. The program is focused on graduating “change leaders” and uses an interesting multidisciplinary approach not only in its content design but also in the selection of candidates for the program and in the delivery of learning experiences  using more than one instructor in the classroom whenever possible.

OCAD Main Building at 100 McCaul St.

As part of a newly developed course on “Business Model & Policy Innovation” graduate students self-organized in small groups and selected organizations with innovative business models to investigate over the summer semester. Organizations studied include Bullfrog Power, Toronto International Film Festival (TIFF), Artscape, Pollution Probe, Zero Footprint, The Stop and Acumen Fund. The investigation looked at the current business model, alternative models, external factors impacting the organization, in particular policy and regulatory issues. Each group produces a strategic report documenting their work and findings.

The final reports will be presented and defended in two public critique sessions on Friday August 13 and 20 in the presence of OCAD faculty and some representatives from the organizations selected. If you are interested to attend, send an email to nharfoush [at] faculty.ocad.ca for details of the events.