Posts Tagged ‘collaboration’

Systems Thinking & Business Models

Saturday, December 31st, 2011

In my work on business models I always felt intuitively that there are as many connections to systems thinking as they are between systems and networks, but I never had the opportunity to explore these links further. That is until a project with Philadelphia University offered the opportunity to dig a bit deeper into the matter. The project was in the context of Philadelphia University’s Fellow Program, which exposes the faculty of  the College for Design, Engineering and Commerce (DEC) to pairs of Fellows from different disciplines through 1-2 day workshops.

For this particular workshop I teamed up with Prof. Jeremy Bowes of OCAD University, who teaches the graduate course “Understanding Systems” in the Strategic Foresight & Innovation program and who was on sabbatical and ready for that kind of exploration. Over several weeks Jeremy and I worked hard on comparing approaches, vocabulary and concepts until we had a common foundation to actually talk about the workshop’s content itself. From there our exploration began and slowly a common vision of the interplay between systems and business models started to emerge. We presented our understanding of that interplay at the Philadelphia workshop on December 14 and 15, which was well received. Now the exploration continues and there are many more insights to gain.

Philadelphia’s DEC College is in itself a bold experiment in interdisciplinary post-secondary education, building a common core between the faculties of Design, Engineering and Commerce. By creating the space for faculty and fellows to explore and experiment they are creating an excellent innovation environment to bring much needed answers to the state of post-secondary education.

The Practice of Planned Serendipity

Thursday, November 3rd, 2011

The increasing complexity of problems faced by governments, businesses and organizations of all kinds is driving rapidly the awareness that solutions to such problems can only be attained through teams that are highly diverse in every dimension imaginable. but beyond the ‘designed” diversity that such awareness can bring, there is still a random element of chance, of luck, of being in the right place at the right time. Can we do something about this luck element to improve our odds of success?

Thor Muller CTO & Co-founder of Get Satisfaction answers this question with: Yes! Serendipity is not blind luck. It’s a skill-set common to the world’s most admired businesses, and it produces quantifiable results.

Thor will unveil a new framework—the eight elements of planned serendipity—that organizations and individuals can use to make a habit of serendipity at the upcoming Unfinished Business Lecture on Thursday, November 10, 2011 at 5:45 PM at OCAD university’s AUDITORIUM, Main floor, 100 McCaul Street.

The event is free but you need to register here.

Applied Innovation: Next Steps for Colleges

Saturday, February 12th, 2011

Colleges Ontario is organizing a breakfast symposium to investigate the next steps that government, colleges and industry need to pursue together to capitalize on our growing ability to create innovative initiatives and more efficient college-industry partnerships.

Industry speakers will address the evolving role of colleges in Ontario’s innovation strategy. Students and their industry sponsors will share their experiences with the projects they have worked on and describe the economic benefits to the company and the economy.
In addition, federal and Ontario government leaders will speak to the importance of innovation. Speakers from other provinces will offer insights about the key components colleges have found to be successful in creating flourishing applied research partnerships with industry.

The event will be held at the Sutton Place Hotel in Toronto on February 15th.

DIY Citizenship Conference

Monday, October 25th, 2010

Organized by the Centre for the Study of the United States at the University of Toronto in collaboration with a number of other organizations including the Faculty of Information, the Munk School of Global Affairs, and the Knowledge Media Design Institute (KMDI), the conference looks at the DIY Citizenship movement from a broad range of perspectives.

An interesting line-up of plenary speakers is framing the various sessions and panels of the conference. It includes among others Ann Balsamo from the Annenberg School of Communications, whose work focuses on the relationship between culture and technology; Suzanne de Castell from the Faculty of Education at the Simon Fraser University, whose work spans literacy, technology, gender, educational game theory, research, design and development; Natalie Jeremijenko of New York University, whose award winning work explores the opportunity presented by new technologies for non-violent social change; and Steven Mann, a proliferate inventor from the Faculty of Electrical & Computer Engineering at the University of Toronto, whose wok includes wearable computing, hydraulophone and the concept of “sousveillance” (“the effects a surveillance device has on others”).

The conference is sold out. However, you can still register for the public opening event titled “Supporting the DIY Citizen: social and legal challenges of online participatory politics and culture”, a dialogue with Henry Jenkins and Corynne McSherry taking place on Thursday, November 11, 5:30PM, Tanz Neuroscience Building, 6 Queen’s Park Crescent, West.

Manara will be presenting a paper on “Sustainability for Critical Thinking & Making Collectives” in the afternoon session of Saturday November 13.

1 Million Acts of Innovation

Tuesday, September 14th, 2010

Over the past summer I was invited by Ted Maulucci, the CIO of Tridel to attend with a number of other CIOs a few sessions exploring an initiative called “! Million Acts of Innovation”. The idea was that CIOs are responsible increasingly for achieving productivity and performance improvements in their organizations, but many are not sure how to proceed, what works and what doesn’t, and what kind of resources and risks are at play.

In the early couple of sessions, we quickly established that Canada is slipping dangerously in a number of indicators even within OECD countries: productivity, creativity, and more recently competitiveness. The proper response seemed to require a broad movement for change with intensive exchange of knowledge and experience, dissemination of reproducible models, and visualization of achievements and success stories. The name “! Million Acts of Innovation” seemed therefore appropriate.

Discussions continued over the following sessions on what the cornerstones of this initiative should be. A number of areas emerged:

  • A need for large scale mentoring
  • Opportunities to collaborate with universities in a more dynamic and efficient way
  • Issues related to intellectual property when developed in a collaborative environment
  • Methods for counting and measuring innovation acts
  • Creating diversity at all levels of the organization
  • Recruiting and retaining millennials as employees and customers

The focus in all of these was doing rather than saying. The main method envisaged initially was that of facilitated small group conversations. As a result of these summer deliberations, the idea evolved to holding a series of events inviting CIOs to discuss specific issues. The first such event will be held downtown on September 22, 2010 and will be discussing the potential of collaboration between business and universities.

The ambition is to inspire a broad-based movement by many CIOS and IT Directors to initiate actions for change in support of improving their organization’s performance, competitiveness and sustainability. It is an interesting initiative worthy of consideration and support, particularly if more thought is given to designing the program details. A number of parties are considering sponsoring the initiative including the CIO Association of Canada (Ontario Chapter) subject to clarifications sought. There is a LinkedIn group that you can connect to and you can read about the initiative here.

Investigating “For Benefit” Business Models

Saturday, August 7th, 2010

In September 2009 the Design Faculty at OCAD University inaugurated a new and exciting Master of Design (MDes) program in Strategic Foresight & Innovation. The program initially will be on a part-time basis with a first cohort of 21 students. The program is focused on graduating “change leaders” and uses an interesting multidisciplinary approach not only in its content design but also in the selection of candidates for the program and in the delivery of learning experiences  using more than one instructor in the classroom whenever possible.

OCAD Main Building at 100 McCaul St.

As part of a newly developed course on “Business Model & Policy Innovation” graduate students self-organized in small groups and selected organizations with innovative business models to investigate over the summer semester. Organizations studied include Bullfrog Power, Toronto International Film Festival (TIFF), Artscape, Pollution Probe, Zero Footprint, The Stop and Acumen Fund. The investigation looked at the current business model, alternative models, external factors impacting the organization, in particular policy and regulatory issues. Each group produces a strategic report documenting their work and findings.

The final reports will be presented and defended in two public critique sessions on Friday August 13 and 20 in the presence of OCAD faculty and some representatives from the organizations selected. If you are interested to attend, send an email to nharfoush [at] faculty.ocad.ca for details of the events.

Collaboration Tools for Innovation

Saturday, April 3rd, 2010

While collaboration tools have been around for a while, recent developments in social networking are rapidly changing the collaboration space, which is becoming a critical component of the productivity and innovation capabilities of organizations.

Collaboration Tools for Innovation is the topic chosen for the April 9 session of the YTA Business Innovation group. John Myers, VP and General Manager of Communications Solutions Group at Open Text will be the speaker for this session. He will demonstrate some new solutions and frame the discussion about collaboration tools in the innovation context.

The session is held 12 noon to 1:30 PM at the Regus Business Centre, 15 Allstate Parkway, 6th Floor, Markham. Attendance is free but you need to register at the YTA web site:

http://www.yorktech.ca/calendar?eventId=67992&EventViewMode=EventDetails

Design with Dialogue – Bodystorming

Saturday, March 20th, 2010

Design with Dialogue (DwD) is a community of practitioners of facilitation and collaboration methods that meets monthly at the Strategic Innovation Lab at OCAD. DwD members were recently involved in facilitating collaborative design events at ChangeCamp and the XCLINIC‘s XCAMP.

DwD is inviting all who are interested in designing user experiences to a special session (additional to the monthly DwD meeting) welcoming Dennis Schleicher, Director of User Experience for Sears, to Toronto Tuesday, March 23 from 7-9 pm at OCAD’s sLab, room 600.

Dennis’ workshop will provide an introduction to the practice of Bodystorming as a method for engaging people in simulating experiences and processes by designing them through joint acting and improvisation of envisioned situations. Dennis has written about three forms of Bodystorming on his noteworthy blog site Tibetan Tailor. Guess which one he will do, and come prepared to play!

Attendance is free but you have to register here.

Season’s Greetings

Saturday, December 19th, 2009
Happy Holidays to All

Happy Holidays to All

As we wind down an eventful year and look forward to the upcoming holidays, it is time to celebrate the most important elements of our humanity:  The warmth of being with family and friends, generosity and compassion with our fellow humans near and far, reflection on what’s important in our lives,  a mind set of reconciliation rather than conflict, and of appreciation of our blessings.

The Manara team would like to express its gratitude to all friends, customers, partners, colleagues, and competitors for their support, advice, business, wisdom, and the challenges that kept us on our tows and made us a better team.

We wish you all and yours a Merry Christmas, happy and safe holidays and a New Year full of peace, health, and prosperity.

Season Finale – Designing with Dialogue

Monday, December 7th, 2009

Leadership in the co-creation of positive change in our organizations and communities facilitated by conversations for meaningful action.

Designing with Dialogue (DwD) is a Toronto community of practitioners that gathers monthly to convene dialogue as a practice in social designing for the purposes of engaging the organizations, projects, and civic communities to which we’re committed.

Manara has been participating regularly in DwD sessions as we see the facilitation methods and tools discussed by this practitioners community as a significant component in the wider spectrum of collaborative design tools required for organizational change.

December’s session will be held the second Wednesday, December 11 from 7:00 – 9:00 PM at the Strategic Innovation Lab (sLab) of OCAD. We are reserving this session to meet as a core group of committed participants interested in taking the DwD community to the next stage of its evolution towards serving the community at large. The December session, as an exception, will be dedicated to continuing the work we started in November for envisioning the plans and agenda for 2010.

From January 2010 on, we will meet the second Wednesday of every month at the Strategic Innovation Lab, OCAD, Toronto.