Archive for November, 2011

The Practice of Planned Serendipity

Thursday, November 3rd, 2011

The increasing complexity of problems faced by governments, businesses and organizations of all kinds is driving rapidly the awareness that solutions to such problems can only be attained through teams that are highly diverse in every dimension imaginable. but beyond the ‘designed” diversity that such awareness can bring, there is still a random element of chance, of luck, of being in the right place at the right time. Can we do something about this luck element to improve our odds of success?

Thor Muller CTO & Co-founder of Get Satisfaction answers this question with: Yes! Serendipity is not blind luck. It’s a skill-set common to the world’s most admired businesses, and it produces quantifiable results.

Thor will unveil a new framework—the eight elements of planned serendipity—that organizations and individuals can use to make a habit of serendipity at the upcoming Unfinished Business Lecture on Thursday, November 10, 2011 at 5:45 PM at OCAD university’s AUDITORIUM, Main floor, 100 McCaul Street.

The event is free but you need to register here.

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How to Develop a Social Business Strategy

Thursday, November 3rd, 2011

It seems you can’t avoid the term “social media” anywhere you turn these days, and everyone is an “expert” on social media! The truth is the proliferation of social media and the wide uptake have created tremendous opportunities. As usual marketing and sales were first to ride the wave and exploit it for their purposes. but the same forces created also challenges, particularly at the level of enterprises. The issues were not how to create a Facebook page or how to use twitter. It was more about the planning, implementation, and governance of social media in a business environment.

Aware of these challenges the CIO Association of Canada (Toronto Chapter) organized two peer-to-peer event in June and in October of this year to explore in more depth the issues related to social media. Both sessions were very well attended and the conversation morphed quickly to the broader concept of “social business” rather than the limited scope of social media. It became rapidly clear that addressing these issues in the enterprise requires a more extensive interaction around a focused agenda. Leveraging its partnership with Forrester’s Research, the CIO Association co-sponsored a full-day workshop aimed specifically at training executives and managers on developing and implementing a social business strategy.

The workshop is taking place on November 17, 2011 at the Toronto Marriot Eaton Centre Hotel (525 Bay Street). Government, education institutions and non-profits as well as CIO Association members receive a discount on the price (use code CIO10). To register click here.

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